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Return Policy

Your satisfaction is important to us. We will be happy to replace or refund the amount of your purchase for items being returned in their original packaging and in resalable condition within 30 days of purchase. Unfortunately, we cannot accept final sale items or seasonal merchandise (past the relative holiday) as returns.

  • Returns can be made at any local Learning Express Toy Store or can be shipped back to us. If you are returning the product at a local Learning Express Toy Store, please be sure to take your packing slip with you to the store.
  • To return product to our shipping location, please contact the store listed on your packing slip or email us at support@learningexpress.com for a return authorization number and be sure to include a copy of your packing slip with the return.
  • Please note that shipping charges are only refunded in the event of an incorrect product being shipped or if the item received is defective. All other return shipping charges are the responsibility of the sender.
  • In the event that your order is unable to be delivered with the information you provide, we will issue a refund for the product, but not for the shipping cost.  If you would like the order sent again to a corrected address, we will charge you for the shipping on the reshipment.